Frequently Asked Questions

How often should my carpets be cleaned?

Most specialists recommend having residential carpets cleaned once every 12-24 months depending on the wear and tear of the carpet.

How long will it take for my carpets to dry?

Generally speaking, it takes about 6 hours for carpets to completely dry after a steam cleaning, however; humidity plays a large factor. 

Can you get tough stains out?

With the power of our chemicals combined with the high heat of the machine, we are able to get most stains out of carpet. Urine and rust are the most difficult types of stains to remove from carpeting.

Are your products kid/pet friendly?

Yes! Children and pets are safe to walk on the carpet as well as be around during the cleaning. 

Why should I have my tile and grout cleaned?

Similar to carpet, tile also has the ability to hold onto long lasting dirt, which in turn gets worse with time. This causes grout to appear faded and worn and gives the tile a worn out look. Tile and grout cleaning is the best way to clean down to the surface to get it looking brand new again!

Why should I have my grout lines sealed?

Grout is a substance that contains many small holes that allow dust and dirt to be trapped, this is known as a porous material. The sealant creates a barrier that protects against future stains at the surface level.